General Questions

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1. Selecting Your New Tyres

You will need to carry out a tyre search by entering your registration number into the appropriate field on our search tool, or your tyre size in the tyre size tab. When entering your registration number, our system will check this against a database to find your car make and model and return which tyre size your vehicle requires.


2. Booking Your Fitting Appointment

Once have your new tyres selected, you can choose which garage you would like the fitting to take place at. You are also free to select what date and time is most convenient for you. You can search Garages by entering your postcode.


3. Confirming Your Order

With your tyre and garage selected, you can confirm all the details at the basket section of Blackcircles.com. Here you have the chance to view the order, making sure everything is as it should be.


4. Enter Payment Information

If you are happy that everything is correct, you will be invited to enter your personal and banking information. This is a standard form. We take our customer’s personal data very seriously at Blackcircles.com and ensure that our system complies with the latest in retail safety protocols to ensure that any banking or personal data in our system is safe and secure.


5. Keeping You Informed

Once your order is placed we will send you the booking details confirming your order details, fitting appointment and order reference number. The team at Pro-Grip Tyres then takes care of everything else, ensuring that you are kept informed at each stage for your own peace of mind.

Pro-Grip Tyres works with many garages throughout the country.

To find your nearest garages, enter your postcode in the garage search section

The size of a tyre is printed onto the side of the tyre – on the area known as the sidewall. When looking for the size, you will see that it is made up of a series of numbers and letters.



n the above example, each section breaks down as follows:

205 - Width of the tyre in millimetres
55 - Height of the tyre sidewall as a percentage of the width. In this case 55%. Also known as the aspect ratio.
R16 - The diameter of the tyre's inner rim in inches
91 - Load Rating of the Tyre.
V - Speed Rating. Indicates the maximum speed for the tyre when at full load.

Fully Fitted Price

When shopping for a fully fitted tyre, the price you see on the Pro-Grip Tyres website includes the following:

• Price of the tyre< (including VAT)
• Tyre fitting
• Balancing
• Valve replacement (standard rubber valves only)
• Disposal of your old tyres

If you would like to have your tyres swapped at the fitting appointment (e.g. front to rear) or require your wheels to be aligned, this may be subject to further charges depending on the garage.


Mail Order Price

When shopping for a mail order tyre, the price you see on the Blackcircles.com website is for the price of the tyre (including VAT). At the basket page a delivery fee will be added onto the overall price.

Our mail order service includes delivery to a location of your choice.

Please note that some areas off the UK mainland may be subject to additional charges and occasionally longer delivery timeframes. Some remote areas within the UK may also be affected by longer delivery timeframes.

At Pro-Grip Tyres we work hard to ensure that your experience is the best we can make it.

Part of this is ensuring that we continue to keep you informed of your order after your visit to the Blackcircles.com website is over.

We understand that communication is the key to a stress-free online shopping experience, especially once money has changed hands. To keep a customer up to date with the progress of their order, we send regular updates at each of the following steps:

Orders with Garage Fitting OR Mobile Fitting

• On completion of purchase
• Once the tyres have been dispatched - we also track delivery and ask the fitting centre to confirm that the tyres have arrived - we will contact you if there are any issues

Mail Order

• On completion of purchase
• Once the tyres have been dispatched

In the unlikely event that an issue is encountered during the process, we will contact you by phone or email to inform you and to deliver a solution.